Who we are
We are a long-term insurance business.
If you have questions and/or comments about our privacy policy or need to protect any of your rights set out in this policy, please contact us on email address info@constantialife.net or telephone number +27 010 5000 827.
Purpose
The Protection of Personal Information (“POPI”) Act requires us to inform clients how we use and disclose their personal information obtained from them. We are committed to protecting our client’s privacy and will ensure that the client’s personal information is used appropriately, transparently, and according to applicable law. The right to privacy and security is very important to the Company. The Company treats personal information obtained as private and confidential and is committed to providing respective parties with secure access to the Company’s services. This Privacy Policy tells you how we will process and protect your personal information. It should be read together with our Terms of Service, which outlines what services we provide, how we provide our services, and what we do with your personal information. It is important that you read, understand, and accept our Terms of Service if you would like to use our services.
Personal Information
Personal information, in terms of the Protection of Personal Information Act, 4 of 2013 (“POPIA”), means “information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person”.
South Africa’s Constitution, Act 108 of 1996, provides that everyone has the right to privacy. This includes the right to protection against the unlawful collection, retention, dissemination, and use of personal information. Because of the sensitivity of some personal information, we ensure that the way we process personal information complies fully with POPIA.
This Privacy Policy applies to any personal information that we collect and process through our website, https://constantialife.net and/or which we have been authorised to collect from third parties.
Some of the words listed in this Privacy Policy are in italics. Those words are defined in POPIA and those definitions apply to this Privacy Policy. For example, under POPIA, “you” are defined as a Data Subject. Our Privacy Policy terms may change from time to time and the changes will be made on our website.
Cookies
Our websites use cookies. Cookies are small software programmes that install themselves on your computer or your mobile device. They are intended to make your experience of visiting and navigating through our website easier and more pleasant. Cookies may collect personal information such as the identity of your computer or mobile device and your location. If you do not want cookies to be installed on your computer or mobile device, please do not use our website. This means that you will not be able to use our services. By using our website, you consent to cookies, including Google Analytics, being installed on your computer or mobile device.
How we use your personal information
The personal information that we collect from you will be used only for the purposes for which it was collected or agreed with you in terms of providing our products and/or services to you, to carry out a transaction you requested and to maintain our relationship.
How long we retain your data
We only retain your personal information for a period necessary to achieve the purpose we collected it for, unless the longer retention of your personal information is required or authorised by law. Once we have achieved that purpose we will, as soon as practicable, destroy or delete the record of your personal information in accordance with the provisions of POPIA.
What rights you have over your data
The rights to have personal information processed lawfully, include (but are not limited to):
- to be notified that your personal information is being collected or that your personal information has been accessed or acquired by an unauthorised person e.g. where a hacker may have compromised our computer system;
- to find out whether we hold your personal information and to request access to your personal information;
- to request us, where necessary, to correct, destroy or delete your personal information;
- to object, on reasonable grounds, to the processing of your personal information;
- to object to the processing of your personal information for purposes of direct marketing, including by way of unsolicited communications;
- not to be subject, in certain circumstances, to a decision which is based solely on the automated processing of your personal information; and
- to institute civil proceedings against us if you believe that we have interfered with the protection of your personal information.
Where your data is sent
Protecting your personal Information is very important to us. We store your information on a Structured Query Language (“SQL”) Database within a Microsoft Server hosted in the cloud in South Africa.
The law governing this privacy policy
This privacy policy is governed by the laws of the Republic of South Africa. Any dispute arising out of this privacy policy will be resolved in a South African court.